Frequently Asked Questions

How do I know if I have a blocked drain?

You can tell if you have a blocked drain if the following conditions are present:

  • Bad Odour

  • Gurgling Noises

  • Water draining slowly

  • Flooding to garden or leak behind the toilet

If you notice any of these signs, contact AM Drainage Ltd

How can I reduce the risk of blockages?

There are many ways in which a sewer can block, but to provide the best means to prevent these pesky blockages we recommend not using any of the below items, there has been many occurrences we have been out to site an these items have been the culprit.

  • Baby wipes / make up wipes

  • Nappies

  • Sanitary towels

  • Hair & soap scum

  • Cotton buds

  • Grease & oil.

  • Food waste

  • Leaves, silt, stones

  • Garden waste

  • Roots

  • Condoms


Who is responsible for the Drain?

If the blockage is not on your property curtilage and off the boundary, in which case it is the responsibility of your local water board to get it unblocked. (Only if the line enters a DCWW Asset)

The first way to establish the location of the blockage is to talk with your neighbours. If they are experiencing similar issues to you then it is likely that the drainage problem is somewhere on the public sewer.

Consult your Local Water Authority if unsure.


Are you open all year round?

Yep, You never know when a blockage/ emergency may occur, day, night, weekends, bank holidays even over the Christmas & New Year. We are always available to react to these emergencies.

To ensure we can provide a reliable service on evenings, weekends or bank holidays, We apply a small additional charge. This helps us cover the extra costs and fairly reward out team for their availability during unsocial hours. Please ask for further details,

Out of hours call 07565538019

What does your fixed price include?

Includes the Travel and First hour onsite, (In most cases we can clear a blockage within the hour, if it appears this may take over an hour our engineers will consult you.)

Rodding, along with the use of high-pressure water jetting and spring machines to clear the blockage.

We CCTV look-see once the line is clear, subject to access. Any additional work or costs that may arise will be discussed with you on-site before any further work commences.

If Sewage has flooded your garden we also include a Clean-up up to 3Sqmtrs with use of disinfectant.

How and when do we pay?

As soon as the job is complete. We accept cash, debit/credit card or bank transfer.